We process personal data in line with Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data.
Data controller
GL-PRO Livraison, 42 Bd Zerktouni, Casablanca. Contact: [email protected].
Data we collect
Sellers: name, phone, email, company, ICE, bank account details needed for transfers.
Parcel recipients: name, phone, delivery address and city, provided by the seller.
Drivers and pickup agents: identity, ID card, phone, city, vehicle and, during rounds, location for delivery tracking.
Website visitors: no advertising data. Your language choice is stored in your browser.
Why we use it
To pick up, deliver and return parcels; collect and pay out amounts; invoice; handle claims; secure the platform and meet legal and accounting duties.
Who can access it
Only people who need it: our team, the driver or pickup agent handling the parcel, our bank for transfers and our technical providers, all bound by confidentiality. We never sell data.
Retention
Parcel and invoice data are kept for the period required by accounting law (10 years). Unsuccessful driver applications are deleted after 12 months.
Security
Encrypted connection (HTTPS), role-based access, action log and regular backups.
Your rights
You can ask to access, correct or delete your data and object to its processing on legitimate grounds by writing to [email protected]. You can also contact the CNDP (www.cndp.ma).
Changes
This policy may change. The update date is shown at the top of the page.