Help center

Click "Create a seller account" and fill in your details and bank account. Your account is activated after our team checks it.

Yes. "Try the demo" opens a demo account with sample data.

Yes: online stores, brands, Instagram or TikTok sellers and companies use the same space, with storage and fulfilment if needed.

From your account: type it in, import an Excel file, or automatically through Shopify, WooCommerce, Google Sheets or the API.

Enter the tracking number in "Track a parcel" on this site. In your account, every parcel has a detailed, dated history.

Edit the address from the parcel details until it is delivered, or message us: the driver is informed.

Create a pickup request in your account. A pickup agent comes to you and scans each parcel.

Yes, at any agency. Each parcel is scanned on arrival and marked as picked up.

Your pickup agency’s price. For example, a parcel picked up in Rabat and delivered in Rabat or Salé pays the Rabat local price.

Every working day. Delivered parcels are invoiced and the amount is sent to your bank account.

In "My wallet": available, being invoiced and received, with every invoice downloadable.

Message us with your bank certificate: the change is checked before the next transfer.

Returns are free with our current price list: you only pay for delivered parcels.

Open a claim from the parcel in your account. You follow it and get the answer in the same place.

Report it within 48 hours of delivery or return. After checking, compensation applies under our terms.

In your account, under Integrations: follow the steps and new orders are imported automatically.

Share your sheet and keep the template columns: each new row becomes a parcel.

In your account, under Documentation: API key, parcel creation, statuses and error codes.

Fill in the form on the "Become a driver" page. Our team calls you back to activate your account.

A fixed amount per delivered parcel, shown in your space with the cash to hand over each evening.